Privacy Policy

This privacy policy will explain why Paneda collects information about you, how we use this information and how we safeguard your privacy.

This privacy policy declaration is regarding treatment of personal information collected by Paneda at Paneda.no and connected digital channels. Personal information is information related to an identifiable person, such as name, email address, phone number etc. If you want to know what kind of personal information we keep about you, or you have any other questions, please contact us at info@paneda.no

How we collect personal information

We gather information about your contact details when you contact us by phone or e-mail. This is voluntarily provided information, and we will not gather information that is not for your benefit. 

Rules for treatment of personal information

We call the use of personal information for treatment of personal information. This includes gathering, registration, storing, extradition or a combination of these things. Treatment will be regulated by the general data protection regulation. FIRM may treat personal information to purposes that keep an eligible interest as long as this does not contradict the privacy of the user. FIRM has commercial interests in collecting the users´ IP-address to make services at the web page function optimal.

When and why we collect personal information

We need the information to keep in contact with you and to know your needs in our future relations. We use personal information to ensure you a good user experience on our website. We want to give you relevant marketing based on your behavior, and the information enables us to understand market trends, as well as improve our digital communication. We use personal information to secure our services against various forms of abuse and fraud.

Your information will not be used to other purposes than initially intended.

Who will have access to your information?

Only Paneda, and our suppliers when necessary, will have access to your personal information.
We will use all caution to make sure that our employees and third-parties with access to your information have the right information to make sure they will treat your personal information in accordance to this agreement and our obligations to the privacy policy law. We never sell any information to third-parties.

How long do we store your information?

If you have a customer relationship with us, we will store your information as long as you are a customer. In cases where we might have a mutual interest in a later cooperation, we will keep your information also after ended customer relation. We will keep necessary information about billing for accounting.

Details about our suppliers

In some cases, we share personal information with other companies that perform services on our behalf. This is primarily to give you a safer and better experience.

Our following suppliers might also gather and store information at Paneda.no

Independent Analytics
We use Independent Analytics to gather statistics on how you use and interact with our services. Information recorded by visitors includes reading time, visit time, geographic location, and most/least viewed pages. The data is utilised to gain insight into which services you prefer, enhance the website, and improve your user experience. User data is collected and stored locally on our server without using cookies. No personal identifiable information is stored or transmitted to external sources. 

You can learn more about how we use cookies here.

Contact via email, phone and text message

As our customer we might contact you via email, phone or text message. This might concern general things regarding your customer relationship with us, for example a confirmation of your ordered goods or services. Your contact information and written correspondence will in these cases be kept.

Your right to access, correct and delete information

If we are treating personal information about you, you have the right to access your information. The IP-addresses we collect are not connected to a person, and therefore we do not know who this is. You can ask for a copy of your information. Please contact us at info@paneda.no

In the case of wrong or incomplete information, or you are not able to correct it, you may ask us to correct the information

Use of cookies at www.Paneda.no

Cookies are an important part of the internet. Without cookies websites would be less interactive and useful. Online shopping would for instance be impossible. Cookies makes it possible for websites to remember and improve.

Cookies

A cookie is data stored at the user´s computer when the user opens a website. A cookie might be used to see how often a website is visited, to map where the user navigates or store log in information. This might lead to a better experience for you as a user and a more optimized website. It can be very useful for a website owner to use cookies to log user patterns and use this information to improve the website.

Third-party cookies

These cookies will register if you are logged into Facebook or Google. Please note that Paneda do not have additional information about cookies by Facebook or Google. We use the measure- and analysis tool Independent Analytics. Learn more about how Independent Analytics complies with GDPR.

Purpose

We want to provide you with relevant information while visiting our website, and will therefore store your information. This is mainly to better understand our users interests.

How to reject or delete your cookies

To reject cookies, you have to change the settings in your web browser. Where you find these settings may vary to which browser you use. Please note that if you do so, some functions and services might be impossible to use, because some functions needs to remember your choices.

Cookies you have accepted can be deleted later on. If you are using a PC with a recent web browser you might delete your cookies with the use of this short cut CTRL + SHIFT + Delete in your web log history of visited sites.