This privacy policy will explain why Paneda collects information about you, how we use this information and how we safeguard your privacy.

This privacy policy declaration is regarding treatment of personal information collected by Paneda at Paneda.no and connected digital channels. Personal information is information related to an identifiable person, such as name, email address, phone number etc. If you want to know what kind of personal information we keep about you, or you have any other questions, please contact us at info@paneda.no

How we collect personal information

We gather information about your contact details when you contact us by phone or e-mail. This is voluntarily provided information, and we will not gather information that is not for your benefit. 

Rules for treatment of personal information

We call the use of personal information for treatment of personal information. This includes gathering, registration, storing, extradition or a combination of these things. Treatment will be regulated by the general data protection regulation. FIRM may treat personal information to purposes that keep an eligible interest as long as this does not contradict the privacy of the user. FIRM has commercial interests in collecting the users´ IP-address to make services at the web page function optimal.

When and why we collect personal information

We need the information to keep in contact with you and to know your needs in our future relations. We use personal information to ensure you a good user experience on our website. We want to give you relevant marketing based on your behavior, and the information enables us to understand market trends, as well as improve our digital communication. We use personal information to secure our services against various forms of abuse and fraud.

Your information will not be used to other purposes than initially intended.

Who will have access to your information?

Only Paneda, and our suppliers when necessary, will have access to your personal information.
We will use all caution to make sure that our employees and third-parties with access to your information have the right information to make sure they will treat your personal information in accordance to this agreement and our obligations to the privacy policy law. We never sell any information to third-parties.

How long do we store your information?

If you have a customer relationship with us, we will store your information as long as you are a customer. In cases where we might have a mutual interest in a later cooperation, we will keep your information also after ended customer relation. We will keep necessary information about billing for accounting.

Details about our suppliers

In some cases, we share personal information with other companies that perform services on our behalf. This is primarily to give you a safer and better experience.

Our following suppliers might also gather and store information at Paneda.no

Google Analytics
We gather statistics on how our services are being used. The processing of the information makes it possible to create a better user experience for you. Google Analytics uses cookies to map user activities and trends. We use the data to improve the website and to gain more knowledge about which of our services you are interested in. By Google’s policy, information is collected unidentified, and we can not trace the information back to the individual user.

You can learn more about how we use cookies here.

Contact via email, phone and text message

As our customer we might contact you via email, phone or text message. This might concern general things regarding your customer relationship with us, for example a confirmation of your ordered goods or services. Your contact information and written correspondence will in these cases be kept.

Your right to access, correct and delete information

If we are treating personal information about you, you have the right to access your information. The IP-addresses we collect are not connected to a person, and therefore we do not know who this is. You can ask for a copy of your information. Please contact us at info@paneda.no

In the case of wrong or incomplete information, or you are not able to correct it, you may ask us to correct the information